As first-time homebuyers (in a seller's market nonetheless), we could hardly have asked for a better realtor than Mark! He was knowledgeable and patient in helping us understand the process and find a home we could really see ourselves in. He was super responsive, which is encouraging thru the ups and downs of real estate. We're very happy with our new place and settling in now, but if the need ever arises we'll certainly be going back to Mark again and feel like we have a new friend in the area too!